Knowledge Base

  1. General Map Questions 

    1. Can't view topo lines, correct colors, and/or landowner names?
    2. Where is the Legend? What are the colors?
    3. Not seeing the private land parcels in my area
    4. How current is your land ownership data?
    5. I'm interested in buying, where can I get more information?
  2. Micro SD Questions 

    1. Purchased the update for SD Chip?
    2. Will the SD Card work on my Garmin GPS?
    3. Can I view my SD Chip on the Computer?
    4. How do I Register?
    5. Install or copy the chip onto the computer
  3. Download Questions 

    1. My download is locked, how do I unlock it?
    2. How to Find Unit ID?
    3. New computer? How do I view the download on a new computer?
    4. How do I view my download?
    5. How many Garmin Units can I put the download on?
  4. Basecamp 

    1. What is Basecamp and how do I download?
    2. How to unlock in Basecamp?
  5. iOS App 

    1. Where do I download the iPhone or iPad app from?
    2. iPhone/iPad Help
    3. Refund for iPhone/iPad
    4. How to sync mark ups between my iPhone and iPad?
    5. New phone and lost your Markups?
  6. Android App 

    1. Where do I download the Android app from?
    2. Refund for Android
    3. Caching before you head into the field (Android)
    4. Android App Requirements
    5. How to remove your cache?
  7. General App Questions 

    1. How do I get the App on my phone or tablet?
    2. RMEF Free One Year Subscription - Rocky Mountain Elk Foundation
    3. I bought the app but it says I have the free trial.
    4. How many phones or tablets can I log into?
    5. When I zoom in close the basemap reads 'Basemap Not Available'
  8. Viewer 

    1. How do I use Viewer?
  9. Account/Shipping Questions 

    1. Forgot your password?
    2. Register your Hunt chip
    3. Newsletter
    4. How fast will my item be shipped?
  10. GPS 

    1. What GPS unit do you recommend?
    2. Transfer Waypoints
    3. I already have topo on my GPS, will your map erase these maps?
    4. Can I load multiple states on my GPS?
    5. Does the chip work in Lowrance, Magellan, or Delorme units now or in the future?
  11. Update Questions 

    1. Can't get the update to work?
    2. How often are there updates?
    3. I purchased the chip update and have not received anything
    4. I bought the update and it's not working
    5. Where to send your chip to be updated
  12. Refund or Exchange 

    1. Refund policy
    2. Apple Store Refund
    3. Refund for Android
  13. State Maps 

    1. Find out what products we have for your state
    2. Find out where we have coverage in your state
    3. When will we get coverage in South Dakota?
    4. Where is the Forest Crop Law in Wisconsin?
    5. Find out what maps we have for your state
  14. All articles 

    1. Can't view topo lines, correct colors, and/or landowner names?
    2. What GPS unit do you recommend?
    3. My download is locked, how do I unlock it?
    4. What is Basecamp and how do I download?
    5. Purchased the update for SD Chip?

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