Knowledge Base

  1. Account/Shipping Questions 

    1. How fast will my item be shipped?
    2. Login to Account
  2. App 

    1. App Information
    2. Layers not visible on app
    3. Purchased the app, now what?
    4. State is not showing up in APP
    5. APP USE
  3. Basecamp 

    1. How to unlock in Basecamp?
    2. What is Basecamp and how do I download?
  4. Micro SD Questions 

    1. How do I Register?
    2. I can't see the map when I plug chip into my GPS.
    3. Will the SD Card work on my Garmin GPS?
  5. Download Questions 

    1. Where is my unlock code?
    2. How to Find Unit ID?
    3. Install, or copy, the chip onto the computer
    4. While unlocking it is asking for a Product ID or Serial Key
    5. I downloaded the file & it didn't change anything on my computer
  6. General 

    1. Can I load multiple maps on my GPS?
    2. Where is the Legend, What are the Colors, Patterns, Roads & Trails
    3. Not seeing the private land parcels in my area
    4. I'm interested in buying, where can I get more information.
    5. List of Products
  7. GPS 

    1. What GPS unit do you recommend?
    2. Can I still mark waypoints & log tracks?
    3. I already have topo on my GPS, will your map erase these maps?
  8. Internal 

    1. ROUTABLE FUNCTIONALITY
    2. How to print in Basecamp
  9. Update Questions 

    1. How often are there updates?
    2. My Mac Isn't Able to Run the SD Card Updater
    3. I purchased the chip update and have not received anything
  10. All articles 

    1. How often are there updates?
    2. How fast will my item be shipped?
    3. What GPS unit do you recommend?
    4. Can I load multiple maps on my GPS?
    5. Where is my unlock code?

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