Knowledge Base

  1. General 

    1. Can't view topo lines, correct colors, and/or landowner names?
    2. Where is the Legend for the map?
    3. Not seeing the private land parcels in my area
    4. How current is your land ownership data?
    5. I'm interested in buying, where can I get more information.
  2. Micro SD Questions 

    1. Update SD Chip
    2. Will the SD Card work on my Garmin GPS?
    3. Can I view my SD Chip on the Computer?
    4. How do I Register?
    5. Install or copy the chip onto the computer
  3. Download Questions 

    1. Where is my unlock code?
    2. How to Find Unit ID?
    3. How do I view my download?
    4. How many Garmin Units can I put the download on?
    5. Download error when transferring to GPS
  4. Basecamp 

    1. What is Basecamp and how do I download?
    2. How to unlock in Basecamp?
  5. App 

    1. Purchased the app, now what?
    2. Layers not visible
    3. Where do I download the app from?
    4. State is not showing up in APP
    5. New Phone or Tablet?
  6. Account/Shipping Questions 

    1. How fast will my item be shipped?
    2. Login to Account
    3. Newsletter
  7. GPS 

    1. What GPS unit do you recommend?
    2. Transfer Waypoints
    3. I already have topo on my GPS, will your map erase these maps?
    4. Can I load multiple maps on my GPS?
    5. Does the map work in Lowrance, Magellan, or Delorme units now or in the future?
  8. Update Questions 

    1. How often are there updates?
    2. I purchased the chip update and have not received anything
    3. I bought the map update and it's not working
    4. Mail in Update
    5. My Mac Isn't Able to Run the SD Card Updater
  9. Refund or Exchange 

    1. Refund policy
    2. Apple Store Refund
  10. All articles 

    1. How often are there updates?
    2. Can't view topo lines, correct colors, and/or landowner names?
    3. How fast will my item be shipped?
    4. What GPS unit do you recommend?
    5. Purchased the app, now what?

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